Why Is My Tracking Not Updating?

Sometimes tracking information may not refresh immediately. This is normal and can happen for several reasons.

Common Reasons for No Updates:

  1. Courier has not scanned the package yet
    Even after shipment, the first scan can take 24–72 hours.

  2. Package is in transit between facilities
    Long-distance and international shipments may not update until they reach the next checkpoint.

  3. Weekend or holiday delays
    Most logistics companies do not scan packages during non-working days.

  4. Customs processing
    International orders may pause in customs for inspection.

  5. Seller selected a low-cost economy shipping method
    These methods often have limited tracking updates.

What You Can Do: