How to Request a Return or Refund

Buyers can request a return or refund in several cases.

Eligible Reasons:

• Item damaged

• Wrong item received

• Item does not match description

• Item never arrived

How to Request:

1. Open your dashboard → Orders

2. Select the order

3. Click Request a Refund

4. Upload photos (if required)

5. Submit

Our support team will review your request within 24–48 hours.